TRENTON MAGEDANZ

Fulton Police Department, MO — Police Officer

2023 - PRESENT

Completed Missouri Peace Officer Standards and Training (POST) certification, demonstrating proficiency in law enforcement procedures and ethics.

Responded promptly to emergency calls, ensuring public safety and maintaining a strong and positive presence in the community.

Conducted thorough investigations into criminal activities, gathering evidence, interviewing witnesses, and preparing detailed reports for prosecution.

Enforced local, state, and federal laws while maintaining a strong commitment to upholding citizens' rights and respecting diversity.

Demonstrated strong communication skills by interacting with diverse individuals, diffusing tense situations, and providing information to the public.

Received ongoing training in firearms proficiency, defensive tactics, and crisis intervention to stay updated on best practices in law enforcement.

Demonstrated exceptional problem-solving skills by analyzing complex situations and making quick, informed decisions in high-pressure environments.

Participated in community policing initiatives, building positive relationships with residents and businesses to enhance community safety and trust.

Utilized technology and law enforcement tools to aid in crime prevention and investigations, including surveillance systems and database searches.

Pioneered the development of innovative digital tools, including online forms and document management systems, which significantly reduced paperwork processing times and eliminated the need for physical paperwork submissions.

Spearheaded the transition to digital paperwork processes, resulting in a substantial decrease in errors and lost paperwork while improving overall department efficiency.

Designed and implemented an internal website that serves as a centralized hub for officers, providing quick access to essential resources, documents, and online tools, leading to improved productivity and information accessibility.

Trained and collaborated with colleagues to identify additional areas where technology could enhance processes, resulting in ongoing improvements and increased overall effectiveness.

Callaway County Joint Communications, MO — 911 Dispatcher

2024 - PRESENT

Played a critical role in public safety by dispatching police, fire, medical, and other personnel in response to both emergency and non-emergency calls, ensuring swift and appropriate responses to incidents.

Demonstrated strong decision-making skills by prioritizing telephone calls and SMS messages based on importance, urgency, and type, optimizing the allocation of resources during high-pressure situations.

Meticulously documented all telephone calls, SMS messages, responses, and other actions in both written and digital formats, maintaining comprehensive records for legal, operational, and historical purposes.

Collaborated effectively with law enforcement personnel, emergency responders, and other agencies to coordinate responses to incidents, demonstrating excellent communication and teamwork.

Proficiently operated advanced telecommunications equipment and systems, including radio dispatch systems and computer-aided dispatch (CAD) software.

Remained calm and composed under pressure, efficiently handling high-stress situations and providing critical support to first responders in the field.

Maintained strict adherence to established protocols, procedures, and confidentiality guidelines, ensuring the integrity and security of sensitive information.

Air National Guard, IL — Combat Communications Client Systems

2020 - PRESENT

Provided tier 1 IT support to clients, ensuring rapid issue resolution and routing more complex problems to specialized shops.

Documented issues and fix actions meticulously, guaranteeing a smooth transition and continuity of operations.

Maintained strict adherence to safety precautions and technical orders, upholding a culture of safety and compliance.

Played a crucial role in safeguarding sensitive information and personnel, contributing to mission-critical security efforts.

Demonstrated proficiency in implementing patches and hardening systems, bolstering cybersecurity and system reliability.

Utilized basic scripting skills to streamline workflows and enhance operational efficiency.

Continuously innovated by implementing new technological tools, consistently seeking ways to optimize work processes and drive efficiency gains.

Collaborated effectively with team members to achieve shared goals and deliver exceptional support in high-pressure situations.

Mercer County School District, IL — Technology / AV Technician

2020 - PRESENT

Proficiently administered network and systems, ensuring optimal performance and reliability to support the educational environment.

Provided essential IT support to students and staff, addressing technical issues promptly to minimize disruptions in teaching and learning.

Applied theatrical sound and lighting engineering expertise to design and rig audiovisual setups for school plays, musicals, and concerts, enhancing the overall production quality.

Played a key role in live and recorded video and audio production, capturing memorable moments during performances for lasting memories.

Leveraged theatrical skills to coordinate complex technical aspects of live plays, musicals, and concerts, ensuring seamless transitions and captivating audience experiences.

Collaborated with production teams to plan and execute audiovisual setups, contributing to the success of school events and performances.

Demonstrated versatility by seamlessly switching between technical roles, and adapting to the unique demands of each project.

Contributed to the enhancement of the learning experience by providing technical expertise and support to educators and students.

Mercer County Sheriff’s Office, IL — Telecommunications Officer

2022 - 2023

Played a critical role in public safety by dispatching police, fire, medical, and other personnel in response to both emergency and non-emergency calls, ensuring swift and appropriate responses to incidents.

Demonstrated strong decision-making skills by prioritizing telephone calls and SMS messages based on importance, urgency, and type, optimizing the allocation of resources during high-pressure situations.

Meticulously documented all telephone calls, SMS messages, responses, and other actions in both written and digital formats, maintaining comprehensive records for legal, operational, and historical purposes.

Collaborated effectively with law enforcement personnel, emergency responders, and other agencies to coordinate responses to incidents, demonstrating excellent communication and teamwork.

Proficiently operated advanced telecommunications equipment and systems, including radio dispatch systems and computer-aided dispatch (CAD) software.

Remained calm and composed under pressure, efficiently handling high-stress situations and providing critical support to first responders in the field.

Maintained strict adherence to established protocols, procedures, and confidentiality guidelines, ensuring the integrity and security of sensitive information.

Aledo Main Street, IL — Interim/Assistant Executive Director

2021 - 2023

Stepped into the role of Interim Executive Director at the age of 19, demonstrating exceptional leadership and adaptability when the organization faced a challenging transition due to the previous director's illness.

Collaborated closely with the board of directors during the search for a new executive director, ensuring a smooth and successful transition between leadership roles.

Spearheaded the migration of email providers, introducing cloud-hosted email and document storage solutions to improve organizational efficiency and accessibility to vital files.

Organized and managed a wide range of community events, fostering community engagement and promoting the local business district.

Demonstrated strong recruitment and management skills by effectively bringing in and overseeing member businesses, strengthening the organization's membership base.

Initiated contact and cultivated relationships with vendors for craft fairs and farmers' markets, contributing to the success of community-focused events.

Took charge of financial management and administrative functions, ensuring the nonprofit's fiscal health and efficient day-to-day operations.

Western Illinois Broadcasting (WRMJ), IL — Radio Announcer

2019 - 2021

Hosted live and recorded newscasts, delivering timely and engaging updates to listeners, ensuring they were well-informed about current events and community news.

Mastered the use of Adobe Audition to edit audio files, applying effects and enhancements to create high-quality broadcasts that captivated the audience.

Demonstrated strong editorial skills by editing news stories, ensuring accurate information presentation, and adherence to station guidelines.

Crafted compelling song introductions, enhancing the listener experience and maintaining the station's commitment to delivering classic country music in an engaging manner.

Maintained a professional and engaging on-air presence, connecting with the audience through engaging content, humor, and music knowledge.

Consistently met deadlines and maintained a flexible schedule to ensure seamless operations during live broadcasts, including remote events and broadcasts from different locations.